My father bought and ** Dodge Charger for $***** has had it paid off for a while he als...

GetHuman2889405's customer service issue with Dodge from May 2019

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My father bought and ** Dodge Charger for $***** has had it paid off for a while he also purchased the $**** service warranty insurance that would guarantee they service the vehicle if certain parts went out. Around October of last year heart started going Out. He kept taking it in and they would replace parts only to have more problems and more parts go out. The vehicle has been in there since January and they won't give him an answer as to when the parts gonna be and*or when it's gonna be are ready. He has been very patient but enough is enough and the managers up there have gotten very pissy with us and deflect questions and ask us questions that are non relate it to the basic issue. P paid a terrible amount of money for guaranteed service and has not had his car for almost * months. There has got to be a solution. Dodge could have rebuilt him several new vehicles by now and the cars completely paid off and he still paying insurance each month on a vehicle that he cannot use. Please help my phone number is ********** my name is Brett
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Dodge

Customer service issue
Reported by GetHuman2889405
May 8th, 2019 - a mon ago
I have an issue with Dodge too
Not resolved
Seen by 4 customers so far
Similar issue to 604 others
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GetHuman2889405 started working on this issue
May 8th 10:13pm