We took a Dodge Caravan mini van into a Dodge Dealership, because the sliding accordion...

GetHuman-fly's customer service issue with Dodge from March 2019

14 views | 531 similar | 0 following
Help with my Dodge issue
Next: our robot will wait on hold for GetHuman-fly to get a Dodge rep on the line!
Always use the GetHuman Phone to call Dodge. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-fly's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-fly may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-fly's own words
We took a Dodge Caravan mini van into a Dodge Dealership, because the sliding accordion door on the console allows items to fall into opening under the door. The item was a driver's license. Dodge should alert drivers concerning this problem. In order to retrieve the license, two clips need to be removed which takes approximately * to ** minutes. We waited to have this done for approximately one hour. It did not take an hour to complete this task, but there were other customers in front of us. When we were called to come and get the vehicle, we went to the desk to pay our bill. We were flabbergasted when we were told that we owed $***.** for a ten minute job! Needless to say, we will never go to a dealership again for a simple ** minute job that a technician can perform with no assistance!

GetHuman-fly did not yet indicate what Dodge should do to make this right.

How GetHuman-fly fixed the problem

We are waiting for GetHuman-fly to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Dodge's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Dodge issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fly fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-fly
Mar 21st, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 531 others
0 customers following this


GetHuman-fly started working on this issue
Mar 21st, 2019 7:46pm