I purchased a Ram **** Laramie Saturday ********** @ Metroplex Chrysler Dodge Jeep Ram...
GetHuman-randellj's customer service issue with Dodge from November 2018
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The issue in GetHuman-randellj's own words
I purchased a Ram **** Laramie Saturday ********** @ Metroplex Chrysler Dodge Jeep Ram etc... in Dallas Texas. While speaking to the sales rep that sold me the car, I asked about the *% finance. He did not seem to know what I was speaking about. I informed him that I viewed it on a tv commercial and could not find it on the internet at the time. I since found an ad stating the same as I mentioned. https:**www.ramtrucks.com*incentives*offers-model.html?ccode*CUT******DT*H**A*I spoke to the Sales Director and still was financed well over *% rate. I have over *** credit score and don't understand why I was treated this way. Why would they not know their own ads, incentives and offers? I did reach out to speak to the Finance Director early this morning and have not heard back yet. I really need some clarification.
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