On Sat. ******** the engine in my **** ECO Diesel *C*RR*LM*FS****** died while traveli...
GetHuman-bajareti's customer service issue with Dodge from November 2018
Help with my Dodge issue
Next: our robot will wait on hold for GetHuman-bajareti to get a Dodge rep on the line!
Always use the GetHuman Phone tocall Dodge. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-bajareti's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bajareti may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-bajareti's own words
On Sat. ******** the engine in my **** ECO Diesel *C*RR*LM*FS****** died while traveling on I-** in OK. I called customer service for advice on where to have it towed. John Vance Chrysler in Guthrie, OK was recommended. The dealership was closed at the time and I left the vehicle at the entrance gate. I rented a Hertz car and returned to my home in TX. I contacted the service department on Monday for an update and was told it would be later. The truck is my only transportation so a rent a car is my only option. Is the rent a car covered under the warranty? Can your office get me an update on the repair(s)? Thank you for your help.*Douglas Seaton****-***-****
GetHuman-bajareti did not yet indicate what Dodge should do to make this right.
I have an issue with Dodge too
How GetHuman-bajareti fixed the problem
We are waiting for GetHuman-bajareti to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.