On Sat. ******** the engine in my **** ECO Diesel *C*RR*LM*FS****** died while traveli...

GetHuman-bajareti's customer service issue with Dodge from November 2018

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On Sat. ******** the engine in my **** ECO Diesel *C*RR*LM*FS****** died while traveling on I-** in OK. I called customer service for advice on where to have it towed. John Vance Chrysler in Guthrie, OK was recommended. The dealership was closed at the time and I left the vehicle at the entrance gate. I rented a Hertz car and returned to my home in TX. I contacted the service department on Monday for an update and was told it would be later. The truck is my only transportation so a rent a car is my only option. Is the rent a car covered under the warranty? Can your office get me an update on the repair(s)? Thank you for your help.*Douglas Seaton****-***-****
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Customer service issue
Reported by GetHuman-bajareti
Nov 27th, 2018 - 9 mons ago
I have an issue with Dodge too
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GetHuman-bajareti started working on this issue
Nov 27th, 2018 4:03pm