I was charged for a movie I did not order. When I first joined The Disney Movie Club. I...

GetHuman1657036's customer service issue with Disney Movie Club from November 2018

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The issue in GetHuman1657036's own words
I was charged for a movie I did not order. When I first joined The Disney Movie Club. I was told I did not have to buy another movie for * years well that was only a month or so ago. I was charged $** for a movie I did not order. You can fix this by cancelling my membership and refunding my money. I'm trying to live on disability and this charged was not in my budget this month. I need all my money to pay bills and I'm very upset!!! My name is Ruth Andrews *** Falcon Drive Dothan Alabama *****. Phone number is ***-***-****. I have * email addresses and I can't remember which one so here are both *****@***.com and *****@***.com. I expect a call tomorrow. Today is November ** ****.

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Disney Movie Club

Customer service issue
Reported by GetHuman1657036
Nov 29th, 2018 - 3 years ago
Not resolved
Seen by 34 customers so far
Similar issue to 583 others
2 customers following this

Timeline

GetHuman1657036 started working on this issue
Nov 29th, 2018 11:38pm