I sent in the paperwork for a movie, not current feature movies. I cannot order anythi...

GetHuman-geraldfr's customer service issue with Disney Movie Club from July 2018

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The issue in GetHuman-geraldfr's own words
I sent in the paperwork for a movie, not current feature movies. I cannot order anything until the first of the month. You have overdrawn my checking account and have cost me over $** plus overdraft fees. I am asking you put the money back into my account and allow me to re order the movie I had sent the card in for. My attorney is extremely upset that you have not fulfilled your end of the commitment by allowing other movies to be purchased instead of making me pay for the * featured items. I am on disability and cannot afford mistakes made by others!
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Disney Movie Club

Customer service issue
Reported by GetHuman-geraldfr
Jul 24th, 2018 - 10 mons ago
I have an issue with Disney Movie Club too
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Seen by 3 customers so far
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Timeline
GetHuman-geraldfr started working on this issue
Jul 24th, 2018 11:11am
GetHuman-geraldfr indicated the issue is not fixed yet.
Jul 24th, 2018 2:57pm