Hello*I have a problem that neither myself or the vendor know what to do about. I purch...

GetHuman5400309's customer service issue with Discogs from October 2020

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The issue in GetHuman5400309's own words
Hello*I have a problem that neither myself or the vendor know what to do about. I purchased a DVD, put in the payment info (credit card) and waited for his invoice which he sent the same day (********). Then I noticed on his website that I had a message. This was on ********. It said he hadn’t received payment. I checked with the credit card company just now and he’s right. There hasn’t been a charge to Discogs since *******. So the issue is this. I placed the order, he invoiced me, but never got any money. I think the best thing to do is cancel this order and order it again. What are your thoughts on this? One last thing. Since the pandemic started I haven’t had access to my email, so a response via email won’t work. If you could respond through this site or text me at ***-***-**** that would be great. *Thanks much*Greg

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Discogs

Customer service issue
Reported by GetHuman5400309
Oct 24th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 216 others
0 customers following this

Timeline

GetHuman5400309 started working on this issue
Oct 24th, 2020 11:18pm