The Alice Cooper album Love It To Death, I bought from Ophelia HADJADJ is the one I...

GetHuman5307584's customer service issue with Discogs from September 2020

Help with my Discogs issue
First: share to improve GetHuman5307584's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5307584 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman5307584's own words
The Alice Cooper album Love It To Death, I bought from Ophelia HADJADJ is the one I did not order from her. The one I order from her was the one with his finger thru his zipper on Straight label and not the one with it air brushed on Warner Brothers label. Ophelia told me to return the album and she would reimburse me. I sent it to her by USPS * tracking * *LH*********US * which arrived in France on September *. I messaged her and had no response. Waited the * days and filed a complaint. Than she responded:ophelie***Hello*I just saw your emails because I just left the HOSPITAL*you say it arrived in France but I did not check it with the carrier. if i got it you would have been paying back a long time*In addition you send me a return number that on September * I will have followed the package how if I do not know the carrier. I did gave her the carrier and tracking *.Than did not hear from her until I filed a second complaint. This is her reponse*ophelie***Hello*I am responding to your number followed LH*********US,*I did not receive anything on ********** so ask UPS for explanations and keep me informed.this is my reponse * *Ianjulian***Ophella*It is USPS which is United States Postal Service Which I stated to you on Sep **.Not UPS*Your item was delivered in FRANCE at **:** am on August *, ****. To this day I have heard nothing. I would like this issue resolved.*Thank you
I would like my refund. Also she needs to check with USPS tracking not UPS
How GetHuman5307584 fixed the problem

We are waiting for GetHuman5307584 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Discogs's attention and get better help faster. Tap below to get started.
Having Discogs issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5307584
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 188 others
0 customers following this


GetHuman5307584 started working on this issue
Sep 28th, 2020 11:50am