The Alice Cooper album Love It To Death, I bought from Ophelia HADJADJ is the one I...

GetHuman5307584's customer service issue with Discogs from September 2020

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The issue in GetHuman5307584's own words
The Alice Cooper album Love It To Death, I bought from Ophelia HADJADJ is the one I did not order from her. The one I order from her was the one with his finger thru his zipper on Straight label and not the one with it air brushed on Warner Brothers label. Ophelia told me to return the album and she would reimburse me. I sent it to her by USPS * tracking * *LH*********US * which arrived in France on September *. I messaged her and had no response. Waited the * days and filed a complaint. Than she responded:ophelie***Hello*I just saw your emails because I just left the HOSPITAL*you say it arrived in France but I did not check it with the carrier. if i got it you would have been paying back a long time*In addition you send me a return number that on September * I will have followed the package how if I do not know the carrier. I did gave her the carrier and tracking *.Than did not hear from her until I filed a second complaint. This is her reponse*ophelie***Hello*I am responding to your number followed LH*********US,*I did not receive anything on ********** so ask UPS for explanations and keep me informed.this is my reponse * *Ianjulian***Ophella*It is USPS which is United States Postal Service Which I stated to you on Sep **.Not UPS*Your item was delivered in FRANCE at **:** am on August *, ****. To this day I have heard nothing. I would like this issue resolved.*Thank you
I would like my refund. Also she needs to check with USPS tracking not UPS
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Discogs

Customer service issue
Reported by GetHuman5307584
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 188 others
0 customers following this

Timeline

GetHuman5307584 started working on this issue
Sep 28th, 2020 11:50am