I'm a seller on Discogs through PayPal. My current customer insists that he paid for h...

GetHuman2599349's tech support issue with Discogs from March 2019

3 views
 | 
302 similar
 | 
0 following
Help with my Discogs issue
First: share to improve GetHuman2599349's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2599349's next move: call Discogs.
The best way to get your problem resolved is to tap the button below to start calling Discogs. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2599349 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman2599349's own words
I'm a seller on Discogs through PayPal. My current customer insists that he paid for his item on ********, but the order timeline on my page stopped at "payment pending." The funds haven't shown up on PayPal, although the customer says the transaction ID is *R******DD*******. *The email I have on file with you is *****@***.com. **The order * is *******-*. Is it possible that the information is being sent to another email address or a PayPal account not linked with this email address?**Thank you**Joe Vastano
GetHuman2599349 did not yet indicate what Discogs should do to make this right.
I have an issue with Discogs too
How GetHuman2599349 fixed the problem
We are waiting for GetHuman2599349 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Discogs's attention and get better help faster. Tap below to get started.
Having Discogs issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2599349 fixes it.
This email address isn't valid

Discogs

tech support issue
Reported by GetHuman2599349
Mar 26th, 2019 - a mon ago
I have an issue with Discogs too
Not resolved
Seen by 3 customers so far
Similar issue to 302 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2599349 started working on this issue
Mar 26th 7:49pm