I cannot sign into my account. I attempted to change my password three days ago and eve...

GetHuman-danrmelc's customer service issue with Discogs from February 2019

268 similar
0 following
Help with my Discogs issue
First: share to improve GetHuman-danrmelc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-danrmelc's next move: call Discogs.
The best way to get your problem resolved is to tap the button below to start calling Discogs. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-danrmelc may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-danrmelc's own words
I cannot sign into my account. I attempted to change my password three days ago and ever since I have been locked out. None of my attempts to set a new password and sign in result in a successful sign in. I have now attempted to sign in on * different devices and every time there is either an incorrect message at the end of the process, or during the log in part of the process something happens and the caps lock gets turned on so that I can’t enter the right password. This is not a problem I have with signing into any other site. I even downloaded the app and tried to sign in using Facebook using a password that I know to be correct, and that failed too.*I REALLY rely on this account for a large part of my income, so this is causing me a considerable amount of distress.
GetHuman-danrmelc did not yet indicate what Discogs should do to make this right.
I have an issue with Discogs too
How GetHuman-danrmelc fixed the problem
We are waiting for GetHuman-danrmelc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Discogs's attention and get better help faster. Tap below to get started.
Having Discogs issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-danrmelc fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-danrmelc
Feb 27th, 2019 - 3 mons ago
I have an issue with Discogs too
Not resolved
Seen by 6 customers so far
Similar issue to 268 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-danrmelc started working on this issue
Feb 27th 3:34pm