I attempted login but must have had my password wrong (or perhaps caps lock on and didn...

GetHuman-witzke's customer service issue with Discogs from July 2018

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The issue in GetHuman-witzke's own words
I attempted login but must have had my password wrong (or perhaps caps lock on and didn't notice?). In any case, I'm "temporarily disabled" - it says for ** minutes, but now it's been more like **-** minutes.**I tried resetting my password. The password reset showed up in the app on my tablet (in my messages) but did not change the disabled login screen on my laptop. I cleared my browser cache and all cookies. Still disabled. I tried using my tablet browser - no change on there, either. I tried using an additional browser on my laptop. Same problem.**Restarted computer twice. Same problem.**At this point I cannot even contact you via help on the website because I cannot login. It seems like this entire IT address is now blocked from logging on to the site? How long am I *actually* disabled for?

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Discogs

Customer service issue
Reported by GetHuman-witzke
Jul 12th, 2018 - 3 years ago
Fixed
Seen by 43 customers so far
Similar issue to 82 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address

Timeline

GetHuman-witzke started working on this issue
Jul 12th, 2018 9:54pm
GetHuman-witzke confirmed the issue is fixed. Hooray!
Jul 12th, 2018 11:23pm