Direct Deals.com sold me a bogus Product Key

GetHuman-jadedoy's Complaint issue with Directdeals.com from October 2019

Help with my Directdeals.com issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-jadedoy's own words
Run the activation Wizard. ... REGARDING MY ORDER:**Order * *******This is your Product Key(s):*JN*T*-T*R*Q-*CP*Q-XGWK*-*F*D* **I am not able to run the Activation Wizard because this Product Key has been installed the maximum number of times - **! **I need a valid Product Key or a refund! ASAP!! If I don't hear back with ** hours I will cancel the credit card charge and report this fraud!!**You may call me at *-***-***-****
A valid Product Key or a refund
Yes!! Had Microsoft on the phone with me for an hour trying to figure out why I could not run the Activation Wizard. They told me it has been installed ** times already. Direct Deals sold me a bogus product.
How GetHuman-jadedoy fixed the problem
*. DON'T BUY FROM DIRECTDEALS.COM. They are a fraud.**. If you have already purchased a bogus product, call you credit card company to dispute the charge.**. Email CS@directdeals.com, explain the fraud, tell them you are disputing the charge with your credit card company and DEMAND an immediate refund.**. Post of DirectDeals.com Facebook page so you can possibly reach someone else before they buy a bogus product.
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Directdeals.com

Microsoft Office Home & Business ****
Complaint issue
Reported by GetHuman-jadedoy
Oct 16th, 2019 - 2 years ago
Fixed
GetHuman-jadedoy shared how to fix
Seen by 19 customers so far
Similar issue to 16 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-jadedoy started working on this issue
Oct 16th, 2019 2:43pm
GetHuman-jadedoy shared this issue with friends on Facebook
Oct 16th, 2019 2:51pm
GetHuman-jadedoy shared this issue with friends on Facebook
Oct 16th, 2019 2:52pm
GetHuman-jadedoy indicated the issue is not fixed yet.
Oct 16th, 2019 9:54pm
GetHuman-jadedoy indicated the issue is not fixed yet.
Oct 16th, 2019 9:55pm
GetHuman-jadedoy confirmed the issue is fixed. Hooray!
Oct 19th, 2019 3:56pm

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