My car was reported lost and I ordered a new card. I chose the option to have it mailed...

GetHuman-mjgraham's Lost or Stolen Card issue with Direct Express from May 2021

Help with my Direct Express issue
First: share to improve GetHuman-mjgraham's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mjgraham may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-mjgraham's own words
My car was reported lost and I ordered a new card. I chose the option to have it mailed to me within * business days and pay the extra fee of ****. They said that they would email me a way to track my card by UPS and I have not received that email yet. Am I going to receive an email with a tracking number because it will be delivered in * days by UPS? If so, how do I get that email because I have not received it yet.

GetHuman-mjgraham did not yet indicate what Direct Express should do to make this right.

How GetHuman-mjgraham fixed the problem

We are waiting for GetHuman-mjgraham to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Direct Express

Lost or Stolen Card issue
Reported by GetHuman-mjgraham
May 7th, 2021 - 3 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 11427 others
0 customers following this


GetHuman-mjgraham started working on this issue
May 7th 10:28pm
GetHuman-mjgraham indicated the issue is not fixed yet.
May 11th 12:07am