My car was reported lost and I ordered a new card. I chose the option to have it mailed...

GetHuman-mjgraham's Lost or Stolen Card issue with Direct Express from May 2021

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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-mjgraham's own words
My car was reported lost and I ordered a new card. I chose the option to have it mailed to me within * business days and pay the extra fee of ****. They said that they would email me a way to track my card by UPS and I have not received that email yet. Am I going to receive an email with a tracking number because it will be delivered in * days by UPS? If so, how do I get that email because I have not received it yet.

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Direct Express

Lost or Stolen Card issue
Reported by GetHuman-mjgraham
May 7th, 2021 - 3 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 11427 others
0 customers following this

Timeline

GetHuman-mjgraham started working on this issue
May 7th 10:28pm
GetHuman-mjgraham indicated the issue is not fixed yet.
May 11th 12:07am