I called the other evening to check the balance on my daughter's Direct Express card...

GetHuman5965380's customer service issue with Direct Express from April 2021

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The issue in GetHuman5965380's own words
I called the other evening to check the balance on my daughter's Direct Express card & it said something about the status of the card requires me to speak to a representative. I tried calling several times & was always placed on hold anywhere from * minutes to around ** minutes. I wasn't able to stay on hold because I was at work. I need to get to the bottom of the problem with the card. Can I take care of this online? Because I have no way of calling

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Direct Express

Customer service issue
Reported by GetHuman5965380
Apr 15th, 2021 - 4 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 12873 others
0 customers following this

Timeline

GetHuman5965380 started working on this issue
Apr 15th 9:04pm