I called the other evening to check the balance on my daughter's Direct Express card...
GetHuman5965380's customer service issue with Direct Express from April 2021
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The issue in GetHuman5965380's own words
I called the other evening to check the balance on my daughter's Direct Express card & it said something about the status of the card requires me to speak to a representative. I tried calling several times & was always placed on hold anywhere from * minutes to around ** minutes. I wasn't able to stay on hold because I was at work. I need to get to the bottom of the problem with the card. Can I take care of this online? Because I have no way of calling
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