I am so embarrased. Unfortunately I just found out I have dementia. My nurses aid cashe...

GetHuman5890544's customer service issue with Direct Express from March 2021

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The issue in GetHuman5890544's own words
I am so embarrased. Unfortunately I just found out I have dementia. My nurses aid cashes my check for me. I thought someone stole it. I waited a few more days thing something was wrong because she does my banking and bills for me. I had ordered a new card and they were sending me a new card. Her name is Paula Seng and she did nothing wrong. I also made a report at the police station in Lowell ma. They canceled the report. I got recieved a new card.

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Direct Express

Customer service issue
Reported by GetHuman5890544
Mar 26th, 2021 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 12512 others
0 customers following this


GetHuman5890544 started working on this issue
Mar 26th 3:43pm

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