This is NOT COMPLICATED! I’m a retired Vietnam Veteran. I retired to Mexico and live on...

GetHuman5873227's customer service issue with Direct Express from March 2021

Help with my Direct Express issue
First: share to improve GetHuman5873227's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5873227 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman5873227's own words
This is NOT COMPLICATED! I’m a retired Vietnam Veteran. I retired to Mexico and live on $***.** per month! I need to contact a LIVE BODY AT DIRECT EXPRESS and talk to you about sending my New Direct Express Card directly to me here at my Mexican address! Whatever it cost just take out of my Direct Express account. I cannot call you at a I *** or * *** toll free number from Mexico...the call won’t go through! Please give me a phone number that I can call and get a live human being on the phone on the phone! That’s it!!!!

GetHuman5873227 did not yet indicate what Direct Express should do to make this right.

How GetHuman5873227 fixed the problem

We are waiting for GetHuman5873227 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Direct Express

Customer service issue
Reported by GetHuman5873227
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 12486 others
0 customers following this

Timeline

GetHuman5873227 started working on this issue
Mar 22nd 1:42pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians