Someone made a unauthorized payment from my card.

GetHuman-sheervon's customer service issue with Direct Express from February 2021

2 views | 12249 similar | 0 following
Help with my Direct Express issue
First: share to improve GetHuman-sheervon's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sheervon's next move: talk to Direct Express when they open.
Direct Express's call center is closed now. We will send GetHuman-sheervon a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-sheervon may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-sheervon's own words
The problem: Someone made a unauthorized payment from my card.

GetHuman-sheervon did not yet indicate what Direct Express should do to make this right.

How GetHuman-sheervon fixed the problem

We are waiting for GetHuman-sheervon to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sheervon fixes it.
This email address isn't valid

Direct Express

Customer service issue
Reported by GetHuman-sheervon
Feb 6th, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 12249 others
0 customers following this


GetHuman-sheervon started working on this issue
Feb 6th 4:53pm