I need to transfer my direct deposit information and card to my new bank account I have...

GetHuman5514872's customer service issue with Direct Express from December 2020

Help with my Direct Express issue
First: share to improve GetHuman5514872's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5514872's own words
I need to transfer my direct deposit information and card to my new bank account I have been trying to get ahold of you and you keep saying to call social security administration and social security said to call you I have already spoken to your supervisor and still not working I do not want my bennefits to not come in January **** because I don't want it to go to my card I need it to go to my bank account please contact me as soon as possible

GetHuman5514872 did not yet indicate what Direct Express should do to make this right.

How GetHuman5514872 fixed the problem

We are waiting for GetHuman5514872 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Direct Express

Customer service issue
Reported by GetHuman5514872
Dec 2nd, 2020 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 11844 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman5514872 started working on this issue
Dec 2nd, 2020 8:51pm
GetHuman5514872 indicated the issue is not fixed yet.
Dec 2nd, 2020 8:51pm
GetHuman5514872 indicated the issue is not fixed yet.
Dec 2nd, 2020 8:51pm
GetHuman5514872 indicated the issue is not fixed yet.
Dec 2nd, 2020 8:51pm
GetHuman5514872 indicated the issue is not fixed yet.
Dec 2nd, 2020 8:51pm
GetHuman5514872 indicated the issue is not fixed yet.
Dec 2nd, 2020 8:52pm
GetHuman5514872 indicated the issue is not fixed yet.
Dec 3rd, 2020 3:12am

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies