I need to transfer my direct deposit information and card to my new bank account I have...

GetHuman5514872's customer service issue with Direct Express from December 2020

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The issue in GetHuman5514872's own words
I need to transfer my direct deposit information and card to my new bank account I have been trying to get ahold of you and you keep saying to call social security administration and social security said to call you I have already spoken to your supervisor and still not working I do not want my bennefits to not come in January **** because I don't want it to go to my card I need it to go to my bank account please contact me as soon as possible

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Direct Express

Customer service issue
Reported by GetHuman5514872
Dec 2nd, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 11844 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman5514872 started working on this issue
Dec 2nd, 2020 8:51pm
GetHuman5514872 indicated the issue is not fixed yet.
Dec 2nd, 2020 8:51pm
GetHuman5514872 indicated the issue is not fixed yet.
Dec 2nd, 2020 8:51pm
GetHuman5514872 indicated the issue is not fixed yet.
Dec 2nd, 2020 8:51pm
GetHuman5514872 indicated the issue is not fixed yet.
Dec 2nd, 2020 8:51pm
GetHuman5514872 indicated the issue is not fixed yet.
Dec 2nd, 2020 8:52pm
GetHuman5514872 indicated the issue is not fixed yet.
Dec 3rd, 2020 3:12am

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