******* **My name is Liena Waldron DOB ********** *. (***)***-*****email: *****@***.com...

GetHuman-lienamir's customer service issue with Direct Express from August 2020

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The issue in GetHuman-lienamir's own words
******* **My name is Liena Waldron DOB ********** *. (***)***-*****email: *****@***.com*Last * of my social security *****.*Re: Mastercard * **** **** **** ****.* *I was charged $***.** .by Noblr on ****** that I didn’t make . *Ive been calling DirectExpress ***-***-**** when I noticed I had no more money on ****** ...I called DirectExpess to file a claim and I waited then the line would hang up sobI kept calling . Every other day since ****** and no one to help me get my money back .The DirectExpress phone system did allow me to cancel out that credit card and order a new credit card that will arrive through mail. * I’m Very frustrated with no one answering the phones and my money is being stolen from your company and I can’t do anything about it cause no one is answering the phones ...I’m on a fixed income , single parent a widow . Please . I need my money back please help me in resolving this unauthorized amount of $***.** taken out of masterCard **************** on ****** by NOBLR , a fraudulent translation.I did not authorized. * I want to file a report or file a claim , dispute it , press charges . *My address ***** N **th Pl ******Scottsdale, Arizona *****

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Direct Express

Customer service issue
Reported by GetHuman-lienamir
Aug 17th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 11415 others
0 customers following this

Timeline

GetHuman-lienamir started working on this issue
Aug 17th, 2020 11:05am

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