I have called several times about the matter apparently when I download the app none of...

GetHuman4574920's customer service issue with Direct Express from May 2020

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The issue in GetHuman4574920's own words
I have called several times about the matter apparently when I download the app none of my information that I have given Direct Express matches up with anything my email don't match my password or my password don't match up with my email and I cannot see none of my transactions because on the phone you only give out the last ** transactions I would like to see all my transactions and only way to do that is that someone can help me out I really appreciate it my phone number is ********** my name is michelle Stanley

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Direct Express

Customer service issue
Reported by GetHuman4574920
May 3rd, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 13250 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman4574920 started working on this issue
May 3rd, 2020 8:26pm
GetHuman4574920 indicated the issue is not fixed yet.
May 3rd, 2020 8:28pm
GetHuman4574920 indicated the issue is not fixed yet.
May 3rd, 2020 8:28pm
GetHuman4574920 indicated the issue is not fixed yet.
May 3rd, 2020 8:28pm
GetHuman4574920 indicated the issue is not fixed yet.
May 3rd, 2020 8:28pm

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