I have been trying to get a human on the phone for over * weeks about the location of m...

GetHuman4139575's customer service issue with Direct Express from December 2019

Help with my Direct Express issue
First: share to improve GetHuman4139575's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4139575 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman4139575's own words
I have been trying to get a human on the phone for over * weeks about the location of my new direct express card as it is getting close to time for my payments to be deposited and the new card isn't here yet. I would like for the payment that is about to post to be posted to the card I already have in hand like the social security department advised me to ask your company to do due to the fact that I have been have an identity theft and mail theft problem.

GetHuman4139575 did not yet indicate what Direct Express should do to make this right.

How GetHuman4139575 fixed the problem

We are waiting for GetHuman4139575 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Direct Express

Customer service issue
Reported by GetHuman4139575
Dec 23rd, 2019 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 11068 others
0 customers following this


GetHuman4139575 started working on this issue
Dec 23rd, 2019 12:59am