I just got my replacement card and went to the ATM and it wouldn't work. I tried my ol...
GetHuman-piratepi's customer service issue with Direct Express from December 2019
Help with my Direct Express issue
The issue in GetHuman-piratepi's own words
I just got my replacement card and went to the ATM and it wouldn't work. I tried my old Pin....*I just want to make sure it is activated. Been trying to call and call,,,,goes to live csr,,,,,dumps me,,,call back later
GetHuman-piratepi did not yet indicate what Direct Express should do to make this right.
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How GetHuman-piratepi fixed the problem
I used the *-***-***-****,,,,some how I got thru operator,,,,,they eventually booted me up to Level * assistance. After *** min,,,,lot of hold time between operators,,,,but they said they had to reset my card and will work in **hrs.
Please help with my Direct Express issue
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