I placed a reservation through Groupon for a two night stay that claimed it was *** a n...

GetHuman-anncochr's Dispute a Charge issue with Direct Express from October 2019

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The issue in GetHuman-anncochr's own words
I placed a reservation through Groupon for a two night stay that claimed it was *** a night. The confirmation email stayed that ***$ was the charge but for one night..,I’m getting no assistance from Groupon and I’m contacting the BBB and describing the issue with the funds that were not put back into my account, I did everything I could from the moment I realized that my order was incorrect. I have had ***$ taken from my account, for a reservation that was placed on Oct *th, and I notified Groupon for assistance in this matter as soon as I got the confirmation email and realized it was wrong. I have called, live chatted and emailed numerous times. I spoke with a supervisor named Jhordan and have a record of every call and email, this has cost me over ***$ I expected to hear from someone after my last chat*email on October **th. But nothing.****-***-**** *Sarah Ann Cochrane

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Direct Express

Dispute a Charge issue
Reported by GetHuman-anncochr
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 21270 others
0 customers following this

Timeline

GetHuman-anncochr started working on this issue
Oct 18th, 2019 3:10am

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