I spoke to a customer service rep about *:** a.m. Tuesday the person was helping me wit...

GetHuman3768139's customer service issue with Direct Express from October 2019

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The issue in GetHuman3768139's own words
I spoke to a customer service rep about *:** a.m. Tuesday the person was helping me with my car and kept it in the numbers wrong then I asked her *** repeating numbers back to me instead of just trying to put them in the computer did I was telling her how I lost my car and she was asking how much I had do I know that my last two exact let me know my license action then I told her I had you know cancer and I forget things and all this and I don't know this and I don't know that I could get a lot in the lady hung up on me the lady said to me was that I'm no longer going to show you I'm hanging up the phone click that she got upset at something I said to me that's poor customer service so I would like to hear back from you guys to see what type of action we going to take and that happened on Tuesday *:** in the morning it was my who was the first person that answered the call that whatever call center it is kept my call went to what my phone number is ***-***-**** she was very very very rude I don't think she should be working customer serv

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Direct Express

Customer service issue
Reported by GetHuman3768139
Oct 15th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 21055 others
0 customers following this

Timeline

GetHuman3768139 started working on this issue
Oct 15th, 2019 12:10pm