Hello, I went to use my card yesterday, *******, and it was declined. I came home and brought up my account and found that my card had been used several times without my knowledge or consent. There were originally * transactions, with the first one going back to *******, for the amount of $**.**. And then three(*) more all done at a Family Dollar store within * minutes of each other. And one(*) at the same Family Dollar store two days later. The first transaction from the ******* for $**.**, had been showing pending. But as this morning, *******, it was back in my account. BUT, the remaining other four(*) transactions done at the same Family Dollar store *****, located in Detroit, MI, have be paid, in the amount of $***.**. I have never been to Detroit, or this Family Dollar store, NOR have I given ANYONE my card number or pin. So, I would like to receive the $***.** back into my account, and would like to deactivate this card and be issued a new Direct Express card with the refunded amount, ASAP. I thank you in advance for your timely consideration in this matter, as I am on a limited income. If you have any questions, please call my cell at: *******-****
GetHuman-jsmithca did not yet indicate what Direct Express should do to make this right.