I was scammed through a free trial for keto diet supplements through Ellen DeGeneres sh...

GetHuman3058118's Dispute a Charge issue with Direct Express from June 2019

Help with my Direct Express issue
First: share to improve GetHuman3058118's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3058118 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3058118's own words
I was scammed through a free trial for keto diet supplements through Ellen DeGeneres show, she was offering a free trial and all we had to pay was shipping. So, I received a two diet pill supplements one was a fat burner and the other was a cleanser supplement. I received my one order. And, then alot of months passed I hadn't heard anything from the seller. Then this month I received a double order from some company in north Carolina and the only reason I know where it came from was because their were return labels in the two packages. As soon as I received them I paid for them to be mailed back to mooresville north Carolina and they should have them. I have kept my receipt from the post office if, you need me to send you a copy I can. Now, I know I'm not the only person in the world that has been scammed from this keto diet supplements so, I need to know before you send me a letter stating that their wasn't enough evidence and I'm out of all my money! So, call or email me because I can't afford for that to happen so, whatever you need I'll send immediately!

GetHuman3058118 did not yet indicate what Direct Express should do to make this right.

How GetHuman3058118 fixed the problem

We are waiting for GetHuman3058118 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Direct Express

Dispute a Charge issue
Reported by GetHuman3058118
Jun 18th, 2019 - a year ago
Not resolved
Seen by 98 customers so far
Similar issue to 11639 others
0 customers following this

Timeline

GetHuman3058118 started working on this issue
Jun 18th, 2019 1:26am

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies