Tori Homsely stole my debit card * months ago,,, i got a new card and had no problems u...

GetHuman3061640's Dispute a Charge issue with Direct Express from June 2019

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3061640's own words
Tori Homsely stole my debit card * months ago,,, i got a new card and had no problems until the *rd of this month. In the morning *** dollars were missing from the card. By evening another *** was gone. She must have wrote the numbers down and used them online,,, **I was able to pull out $*** from a pinnacle bank atm, and had enough left on the card to pay my metro pcs phone bill. **I have already ordered a new card and asked for a statment to make an official police report. I spent * hours calling the normal direct express number,,, but they hung up before i could make a dispute. My soscial security number is ***-**-*****My name is David Lynn Martin,,, address is *** Gordon Azle tx.**Now the direct express phone number tells me a card is on the way,,, and it hangs up with no other options to speak to anyone or make a dispute. **Please help me out,,, I was unable to pay rent this month and am struggling now.

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Direct Express

Dispute a Charge issue
Reported by GetHuman3061640
Jun 10th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 11327 others
0 customers following this

Timeline

GetHuman3061640 started working on this issue
Jun 10th, 2019 11:46am

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