Lost Debit card it wasn't a problem before replacing it and now it's like they have to...

GetHuman2948306's customer service issue with Direct Express from May 2019

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Before contacting them, items GetHuman2948306 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman2948306's own words
Lost Debit card it wasn't a problem before replacing it and now it's like they have to know bunch of steps with unnecessary I just want to access my money without a hassle name on card MARIA LAMAS SSN ***-**-****. ..**********. ADDRESS. ON FILE. *** E Santa. Clara. St Apt * San Jose CA *****. ***-***-***** day express service shipper ups. better than. * weeks . ***-***-****. This number it's my fiance Brian Boyce we've been together at the same address I don't have my email address I don't know the password for it right now so I'm going to use his email in his phone number okay that can use before when I ordered cards replacement cards check the files certification in spray ordered about six cards in within this last year B*****@***.com

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Direct Express

Customer service issue
Reported by GetHuman2948306
May 19th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 10248 others
0 customers following this

Timeline

GetHuman2948306 started working on this issue
May 19th, 2019 8:55am