My card was compromised all my money was taken out of my account between midnight on...
GetHuman2887257's Lost or Stolen Card issue with Direct Express from May 2019
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The issue in GetHuman2887257's own words
My card was compromised all my money was taken out of my account between midnight on *** to *** I checked my balance at *:** AM on *** and my money was gone, there was a balance of $** and some change on my card.
GetHuman2887257 did not yet indicate what Direct Express should do to make this right.
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How GetHuman2887257 fixed the problem
all though my problem was solved the phone system that you have set up for people to call is terrible there is no option to talk to a live person at all, not a automated answered system. I spent a * hours trying to get somebody to talk to. That is why as of July I'm going with my bank for direct deposit for my SSI Disability check. The security is better and any problems I have will be cleared up within a ** min. Leslie Vaughn
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