I can not log in online I need to talk to a person and not a robot.. will not except my...

GetHuman2882898's customer service issue with Direct Express from May 2019

Help with my Direct Express issue
The issue in GetHuman2882898's own words
I can not log in online I need to talk to a person and not a robot.. will not except my password please help me .. I need to talk to a person James Faubel. ***-***-****...
GetHuman2882898 did not yet indicate what Direct Express should do to make this right.
I have an issue with Direct Express too
How GetHuman2882898 fixed the problem
I had to figure it out myself. Because if you do not now the secret or the special private code you cannot speak with a human with direct express. Why is it so difficult to talk with a live person. It's like you do not want to help us customers. Some time it takes the human touch to help. Because robots have no feelings..
Please help with my Direct Express issue
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Direct Express

Customer service issue
Reported by GetHuman2882898
May 7th, 2019 - a mon ago
I have an issue with Direct Express too
Fixed
GetHuman2882898 shared how to fix
Seen by 8 customers so far
Similar issue to 9910 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman2882898 started working on this issue
May 7th 10:39pm
GetHuman2882898 indicated the issue is not fixed yet.
May 7th 10:40pm
GetHuman2882898 confirmed the issue is fixed. Hooray!
May 8th 3:29am