My name is Joan L Cotherman while I was in the hospital recently for * wks. My Direct...

GetHuman-jonicot's Lost card issue with Direct Express from March 2019

Help with my Direct Express issue
The issue in GetHuman-jonicot's own words
My name is Joan L Cotherman while I was in the hospital recently for * wks. My Direct Express Card ,Which I recently received came up missing ,it is lost or stolen. I do not have any of the cards information for all my paperwork is missing*gone along with the card.I need to have the card in question - that is missing lost *stolen cancelled immediately!! I am requesting a new replacement card ASAP,sent to my address below so I can receive my Social Sercurity Benfits in a timely fashion by direct deposit as I did*before. Your prompt attention to this matter is greatly needed and appreciated, I'm in fear lost*stolen card may be in the wrong hands and used by someone else.Please Note I am the ONLY person that is authorized to use the lost*stolen Direct Express Card, Or any new or replacement cards issued to me in the future,the pin * I thought I entered for card in question seems to have been changed,I was not able to entered any information needed to report via Customer Service * * - ***- *** - ****.*Thank you,*Joan L Cotherman**My Name is :*Joan L Cotherman*Address:**** Olive Ave. Nokomis Fl ******Phone *: ***-***-******If you need any further information or have questions concerning this matter,please contact me at the phone number listed.**Thank you.*Address: Joan L.Cotherman**** Olive Ave.*Nokomis,Fl ******Phone:***-***-*****Email:*****@***.com
GetHuman-jonicot did not yet indicate what Direct Express should do to make this right.
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How GetHuman-jonicot fixed the problem
Called customer service as i had to get this issue taken care of i thank you for your helpful siight *Joan L Cotherman
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Direct Express

Lost card issue
Reported by GetHuman-jonicot
Mar 27th, 2019 - a mon ago
I have an issue with Direct Express too
Fixed
GetHuman-jonicot shared how to fix
Seen by 5 customers so far
Similar issue to 8293 others
0 customers following this
Items needed
Name on account
Billing address
Account holder's birthday
Last 4 of SSN
Full card number
Timeline
GetHuman-jonicot started working on this issue
Mar 27th 4:20am
GetHuman-jonicot confirmed the issue is fixed. Hooray!
Mar 30th 9:26pm
GetHuman-jonicot confirmed the issue is fixed. Hooray!
Mar 30th 9:28pm