I cannot sign into my DirectExpress card I mean my app I stayed on the line yesterday f...

GetHuman-kimivey's customer service issue with Direct Express from March 2019

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The issue in GetHuman-kimivey's own words
I cannot sign into my DirectExpress card I mean my app I stayed on the line yesterday for one hour and this lady was helping me I told her do not hang up on me because I don’t drive this once and it didn’t work for me was she hung up anyway after I was holding That phone for one hour. And I’m still not able to sign in.Airplane I asked her not to hang up until we made sure it was working and clink she hung up. That was pretty dang sorry after I hung on for one hour trying to get it fixed.My phone is out of minutes and I need to talk to a live chat person to help me get it fixed.
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Direct Express

Customer service issue
Reported by GetHuman-kimivey
Mar 12th, 2019 - 5 mons ago
I have an issue with Direct Express too
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Seen by 5 customers so far
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Timeline
GetHuman-kimivey started working on this issue
Mar 12th 6:11pm