if they can steal my money in ten seconds why can't I get it back in ten seconds and wh...

GetHuman2459608's customer service issue with Direct Express from March 2019

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The issue in GetHuman2459608's own words
if they can steal my money in ten seconds why can't I get it back in ten seconds and what's this it can take ** days or ** days yet nobody knows we're the money is .. how is that ? we're in limbo does it go while being refunded if that's even true . and why can't it be replaced by you who say it's insured and protected . I called the same second I realized what they did and called u the early morning of the first to complain so I did my part over and above . and I sure as **** didn't give them permission to change my policy and take * months of insurance when I barly survive as it is ...!!!
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Direct Express

Customer service issue
Reported by GetHuman2459608
Mar 12th, 2019 - 5 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 3 customers so far
Similar issue to 7909 others
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Timeline
GetHuman2459608 started working on this issue
Mar 12th 9:02am