After an * day debacle with them over an identity issue that was resolved just today I...

GetHuman2459094's customer service issue with Direct Express from March 2019

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The issue in GetHuman2459094's own words
After an * day debacle with them over an identity issue that was resolved just today I made a few transactions and now am experiencing my account frozen I need help bc they have me on some sort of block list. They keep hanging up on me as soon as I get to a representative. What legal action can I take to get my money back and I don't want to have to ask. I want to be able to file with another agency above their head and rip it out of their hands. I have switched future payments to my own bank account to secure my funds bc now I will never trust them again And never use their services either. Is their a number I can call to shaft them royally and leave them in the shaft them bc I'm more than done Im about to call the police and my loyer after going to the Social security office. Is their anything else I can do?
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Direct Express

Customer service issue
Reported by GetHuman2459094
Mar 12th, 2019 - 5 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman2459094 started working on this issue
Mar 12th 6:23am