Please reactive his card!! I can't get a human to help!!! Anything on line never gets me any where....please??

GetHuman2327718's customer service issue with Direct Express from February 2019

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Help with my Direct Express issue
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GetHuman2327718's next move: talk to Direct Express again when they open.
Direct Express's call center is closed now. We will send GetHuman2327718 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2327718 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman2327718's own words
Reactive my grandsons card...please!!!! ... Need to reactivated my grandson's card, I missed a payee report, and the payment was suspended. Just wanted to see if there is a problem with that again.
I can't ever get anyone to answer the customer service line, nothing every is completed on line...never any answers.
Reactivate my account.
Customer about * yrs
All I can do is call and go online.
I have an issue with Direct Express too
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Direct Express

Survivors Benefit for ** yr old little boy.
Customer service issue
Reported by GetHuman2327718
Feb 28th, 2019 - 3 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 4 customers so far
Similar issue to 7237 others
0 customers following this
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Timeline
GetHuman2327718 started working on this issue
Feb 28th 5:45pm