If your website stated that on ******** their was a $***.** ATM transaction on my accou...

GetHuman2227650's customer service issue with Direct Express from February 2019

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If your website stated that on ******** their was a $***.** ATM transaction on my account * what evidence to you go by that secures to the customer the transaction happened ? (Hard copy). I attempted to find out on the phone with customer service but they violate "privacy act of '**" & according to O C C states is a violation of Federal law. O C C is aware thru me the issues of fraud since **** that Direct Express has not resolved. Wendy E. Kamenshine was aware of this. My name is Charles Grant , *****@***.com - **********- *** *th s. Saint Petersburg , Fla. *****. Reply.Before I made any transaction on ******** , I had over ***.** * in my account. What happened ? Reply. C F P B will find out.
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Direct Express

Customer service issue
Reported by GetHuman2227650
Feb 17th, 2019 - 8 mons ago
I have an issue with Direct Express too
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman2227650 started working on this issue
Feb 17th 5:26pm
GetHuman2227650 indicated the issue is not fixed yet.
Feb 19th 2:04pm