Someone has Hacked my Account

GetHuman2005978's customer service issue with Direct Express from January 2019

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The issue in GetHuman2005978's own words
below is a text copy of my Direct Express statement from the website. it shows several International purchases for Vodafone, and Suchi Sushi. All pending and all charges not made by me. I have no idea where there from, Vodafone is not my mobile carrier and I have never eaten Shchi! please stop payment of these charges, if possible return my money and investigate them. ***Date Posted**Merchant* ATM Location* Confirmation Number**Trans.Type**Charges**Credits************ **:**:** VODAFONE,NORTH SYDNEY, INTERNATIONAL PURCHASE FEE $*.** *********** **:**:** VODAFONE,NORTH SYDNEY, PENDING CASH PURCHASE $**.** *********** **:**:** VODAFONE,NORTH SYDNEY, INTERNATIONAL PURCHASE FEE $*.** *********** **:**:** VODAFONE,NORTH SYDNEY, PENDING CASH PURCHASE $**.** *********** **:**:** SUSHI SUSHI FRANCHISIN,CARINDALE, INTERNATIONAL PURCHASE FEE $*.** *********** **:**:** SUSHI SUSHI FRANCHISIN,CARINDALE, PENDING CASH PURCHASE $**.** *********** **:**:** GRUBHUB*CHECKERS,NEW YORK,NY PENDING CASH PURCHASE $**.** *********** **:**:** CORNER GROCERS,NEW YORK,NY PENDING CASH PURCHASE $**.** *********** **:**:** GRUBHUB*ORIONDINERANDG,NEW YORK,NY PENDING CASH PURCHASE $**.** *********** **:**:** , , INTERNATIONAL PURCHASE FEE REVERSAL $*.** *********** **:**:** VODAFONE,NORTH SYDNEY, INTERNATIONAL PURCHASE FEE $*.** *********** **:**:** VODAFONE,NORTH SYDNEY, INTERNATIONAL PURCHASE FEE $*.** *********** **:**:** VODAFONE,NORTH SYDNEY, PENDING CASH PURCHASE $**.** *********** **:**:** IINET BATCH,PERTH GPO, INTERNATIONAL PURCHASE FEE $*.** *********** **:**:** IINET BATCH,PERTH GPO, PENDING CASH PURCHASE $*.**
I don't any type of raw food. and have it been outside the U.S. in over ** odd years or ordered anything outside the U.S. ever.
I would like you to stop any pending payment, if any money has been paid file a fraud charge, or return money to my account.
Since ****
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Direct Express

DirectExpress
Customer service issue
Reported by GetHuman2005978
Jan 21st, 2019 - 2 years ago
Not resolved
Seen by 82 customers so far
Similar issue to 5102 others
0 customers following this

Timeline

GetHuman2005978 started working on this issue
Jan 21st, 2019 4:08am