I have been trying to contact you for weeks and can not get through. My father passed...
GetHuman-setfrees's customer service issue with Direct Express from January 2019
Help with my Direct Express issue
First: share to improve GetHuman-setfrees's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-setfrees's next move: talk to Direct Express when they open.
Direct Express's call center is closed now. We will send GetHuman-setfrees a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-setfrees may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-setfrees's own words
I have been trying to contact you for weeks and can not get through. My father passed on October **th and all of his other accounts have been settled. His name was Charles Gillenwaters. I have sent all of the requested documentation and yet I cannot get a straight answer out of anyone on how long this process will take it where we are in the process. I really would love it if someone would respond to my inquiries!!!
GetHuman-setfrees did not yet indicate what Direct Express should do to make this right.
I have an issue with Direct Express too
How GetHuman-setfrees fixed the problem
We are waiting for GetHuman-setfrees to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.