My name is BARBARA wells and social security signed me up to recieve a debit card I nev...
GetHuman-mzkizzy's customer service issue with Direct Express from January 2019
Help with my Direct Express issue
First: share to improve GetHuman-mzkizzy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mzkizzy's next move: talk to Direct Express when they open.
Direct Express's call center is closed now. We will send GetHuman-mzkizzy a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-mzkizzy may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-mzkizzy's own words
My name is BARBARA wells and social security signed me up to recieve a debit card I never got. I was given the number to the card company but everyday that I’ve called it’s said the call volume is heavy and to call back later... I’ve been calling for the past * days to report the card that I never got as stolen so that I could be issued another card... No avail... I have bills to pay and I need my card
GetHuman-mzkizzy did not yet indicate what Direct Express should do to make this right.
I have an issue with Direct Express too
How GetHuman-mzkizzy fixed the problem
We are waiting for GetHuman-mzkizzy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.