I need to find out what the status is on my transaction claim and if the fax was receiv...

GetHuman1919583's customer service issue with Direct Express from January 2019

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The issue in GetHuman1919583's own words
I need to find out what the status is on my transaction claim and if the fax was received. I was advised to send a fax with the details of the transactions because I was unable to get the paperwork by mail. I sent the fax and now I need to finish out the claim. I was advised I could receive an advance on the funds that were missing from my account and I have been unable to get a hold of any one from the direct express customer support line. My name is Terry Ryan*Social is ***-**-*****Phone number is ***-***-*****If I can get assistance that would be greatly appreciated.*Thank you *Terry Ryan
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Direct Express

Customer service issue
Reported by GetHuman1919583
Jan 8th, 2019 - a mon ago
I have an issue with Direct Express too
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Seen by 1 customer so far
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Timeline
GetHuman1919583 started working on this issue
Jan 8th 1:14am