I was at the Comerica Bank using the ATM **, there at the bank, after completing my tra...

GetHuman1905225's customer service issue with Direct Express from January 2019

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The issue in GetHuman1905225's own words
I was at the Comerica Bank using the ATM **, there at the bank, after completing my transaction, the ** failed to return my (Direct Deposit Card) to me.*Even though, I had received, and showed the bank manager, both the funds and reciept from the transaction that I had just made using their **.*I was told that the bank could not return my card to me. But they did tell me that I could contact the Social Security Office, and they would send me a replacement card in the mail.*Each time I have tried to get in touch with the Direct Express Customer Services office. I am being told to call back at another time.*I am in need of getting my card replaced. Is there any way that you help with this issue?
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Direct Express

Customer service issue
Reported by GetHuman1905225
Jan 5th, 2019 - 4 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 3 customers so far
Similar issue to 4575 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman1905225 started working on this issue
Jan 5th 8:29pm
GetHuman1905225 shared this issue with friends on Facebook
Jan 5th 8:33pm
GetHuman1905225 shared this issue with friends on Facebook
Jan 5th 8:39pm