I went to pay my phone bill this morning to Metro PC they said the first transaction di...

GetHuman-tmhakala's customer service issue with Direct Express from January 2019

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I went to pay my phone bill this morning to Metro PC they said the first transaction did not go through but yet it was taken off my account. Same for the second attempt. So I need my money put back on my account. They say they didn't get any money but one of the transactions and it is direct expresses fault for just taking off money without the customer even getting getting it at first. I can't afford to have these kind of mistakes. Thank you. Tina Hakala
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Direct Express

Customer service issue
Reported by GetHuman-tmhakala
Jan 5th, 2019 - 4 mons ago
I have an issue with Direct Express too
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GetHuman-tmhakala started working on this issue
Jan 5th 12:07am