PLEASE HELP IT IS URGENT: Dear Sir*Madam, At approx. *:** - *:** today I attempted to w...

GetHuman1684274's customer service issue with Direct Express from December 2018

8 views
 | 
3321 similar
 | 
0 following
Help with my Direct Express issue
GetHuman1684274's next move: try calling Direct Express again.
The best way to get your problem resolved is to tap the button below to start calling Direct Express. We will check on you later to see if it's fixed or needs to be escalated.
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman1684274's own words
PLEASE HELP IT IS URGENT: Dear Sir*Madam, At approx. *:** - *:** today I attempted to withdraw $***.** from the ATM at ** State Street, Oil City, PA. The screen at that unit displayed the screen "Currently Unable To Process This Transaction" (not the exact message) Ater * or three attempts I removed my Direct Express card and proceeded to Northwest Savings Bank, Petroleum Street, Oil City, PA *****and successfully withdrew $***.**. The Direct Express website was dysfunctional most of the day. Just Lovely ! Oy However I finally accessed the DE website to discover that the Citizens Bank ATM had deducted $***.** without dispensing any cash. Now my Direct Express account deductions for bills paid online are going to bounce like beachballs. I attempted to call Direct Express only to be cut off due to call volume. Here I stand with $ ***.** mistakenly deducted and desperately needing to purchase insulin. Please Help Me. * Many Thanks,
GetHuman1684274 did not yet indicate what Direct Express should do to make this right.
I have an issue with Direct Express too
How GetHuman1684274 fixed the problem
We are waiting for GetHuman1684274 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Direct Express email you?
This email address isn't valid
Follow this issue
See how GetHuman1684274 fixes it.
This email address isn't valid

Direct Express

Customer service issue
Reported by GetHuman1684274
Dec 4th, 2018 - a mon ago
I have an issue with Direct Express too
Not resolved
Seen by 8 customers so far
Similar issue to 3321 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman1684274 started working on this issue
Dec 4th, 2018 12:22am
GetHuman1684274 shared this issue with friends on Facebook
Dec 4th, 2018 4:30am