MONEY IS MISSING

GetHuman1681108's customer service issue with Direct Express from December 2018

Help with my Direct Express issue
The issue in GetHuman1681108's own words
withdraw social security money, was already withdrawn ... Went to withdraw deposit, and it was already withdrawn. When we tried to call the customer service line, they keep hanging up on us.
Either picking up the phone and actually letting us speak to someone, or crediting the debit card back so we can withdraw the funds
Bank representative has attempted to assist as well, multiple phone calls have been made
I have an issue with Direct Express too
How GetHuman1681108 fixed the problem
We are waiting for GetHuman1681108 to fix the problem and share the solution with the rest of us customers.
Please help with my Direct Express issue
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Direct Express

Debit card
Customer service issue
Reported by GetHuman1681108
Dec 3rd, 2018 - 2 mons ago
I have an issue with Direct Express too
Fixed
Seen by 4 customers so far
Similar issue to 3251 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman1681108 started working on this issue
Dec 3rd, 2018 6:26pm
GetHuman1681108 indicated the issue is not fixed yet.
Dec 3rd, 2018 6:28pm