At *am I went to my local chase branch to use atm. I attempted to withdraw $*** out of...

GetHuman1679449's customer service issue with Direct Express from December 2018

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The issue in GetHuman1679449's own words
At *am I went to my local chase branch to use atm. I attempted to withdraw $*** out of my direct express card to put in my bank account. The transaction was processed w* a $* charge, but a dispensing error occurred. I did not recieve the money but the money has been removed from my balance. I need to dispute this charge and put a claim with you and chase to get refunded. ***-***-**** vanessa murray*Thank You
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Direct Express

Customer service issue
Reported by GetHuman1679449
Dec 3rd, 2018 - a mon ago
I have an issue with Direct Express too
Not resolved
Seen by 3 customers so far
Similar issue to 3218 others
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Timeline
GetHuman1679449 started working on this issue
Dec 3rd, 2018 3:47pm