The issue is not fixed i accidently pressed it

GetHuman-sectoray's customer service issue with Direct Express from December 2018

Help with my Direct Express issue
The issue in GetHuman-sectoray's own words
My name is Talevikin Peebles and I ordered a new card from direct express because my old was isn't working, and I paid for the * business days shipping but I didn't get a tracking number and I just wanna confirm that my card will be coming, I ordered it on Dec *st so will I be receiving it on Tuesday the *th.....But can anyone help me PLEASE?** email me at *****@***.com and*or contact me at my number **********........AND SINCE I ORDERED MYSELF A NEW CARD I CANNOT CALL THE ***-***-**** NUMBER**
I need my card ASAP
I have an issue with Direct Express too
How GetHuman-sectoray fixed the problem
I DIDN'T FIX IT I ACCIDENTALLY PRESSED FIX, I STILL NEED HELP WITH MY ISSUE
Please help with my Direct Express issue
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Direct Express

Customer service issue
Reported by GetHuman-sectoray
Dec 3rd, 2018 - 6 mons ago
I have an issue with Direct Express too
Fixed
GetHuman-sectoray shared how to fix
Seen by 12 customers so far
Similar issue to 3187 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-sectoray started working on this issue
Dec 3rd, 2018 10:39am
GetHuman-sectoray shared this issue with friends on Facebook
Dec 3rd, 2018 10:57am
GetHuman-sectoray confirmed the issue is fixed. Hooray!
Dec 3rd, 2018 11:00am