Direct Express took $*** of my card this month they have took that much of my card twic...

GetHuman1603931's customer service issue with Direct Express from November 2018

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This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman1603931's own words
Direct Express took $*** of my card this month they have took that much of my card twice after i had payed it and i need my money back on my card
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Direct Express

Customer service issue
Reported by GetHuman1603931
Nov 22nd, 2018 - 10 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 3 customers so far
Similar issue to 2893 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman1603931 started working on this issue
Nov 22nd, 2018 12:06am