Fraudulent charges direct express don't care.

GetHuman-sunnyhaw's customer service issue with Direct Express from November 2018

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Help with my Direct Express issue
GetHuman-sunnyhaw's next move: talk to Direct Express again when they open.
Direct Express's call center is closed now. We will send GetHuman-sunnyhaw a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-sunnyhaw's own words
The problem: Fraudulent charges direct express don't care.
GetHuman-sunnyhaw did not yet indicate what Direct Express should do to make this right.
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Direct Express

Customer service issue
Reported by GetHuman-sunnyhaw
Nov 5th, 2018 - 10 mons ago
I have an issue with Direct Express too
Fixed
Seen by 49 customers so far
Similar issue to 2542 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-sunnyhaw started working on this issue
Nov 5th, 2018 5:11pm
GetHuman-sunnyhaw indicated the issue is not fixed yet.
Nov 5th, 2018 5:16pm