It's apparent that direct express, doesn't care about fraudulent charges

GetHuman1403027's customer service issue with Direct Express from November 2018

19 views
 | 
2522 similar
 | 
4 following
Help with my Direct Express issue
First: share to improve GetHuman1403027's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1403027's next move: call Direct Express.
The best way to get your problem resolved is to tap the button below to start calling Direct Express. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1403027 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman1403027's own words
The problem: It's apparent that direct express, doesn't care about fraudulent charges
GetHuman1403027 did not yet indicate what Direct Express should do to make this right.
I have an issue with Direct Express too
How GetHuman1403027 fixed the problem
We are waiting for GetHuman1403027 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1403027 fixes it.
This email address isn't valid

Direct Express

Customer service issue
Reported by GetHuman1403027
Nov 5th, 2018 - a yr ago
I have an issue with Direct Express too
Not resolved
Seen by 19 customers so far
Similar issue to 2522 others
4 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1403027 started working on this issue
Nov 5th, 2018 3:27pm