my name is harry Jacob sande,birthday *-**-****,ss* ***-**-****. I reported my card los...

GetHuman1479897's customer service issue with Direct Express from November 2018

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The issue in GetHuman1479897's own words
my name is harry Jacob sande,birthday *-**-****,ss* ***-**-****. I reported my card lost on October **th. I wanted the express shipping,and the representative told me that the fee for express shipping would be taken out of my direct express card. the automated system says the new card was issued on October **th.today is November *rd and I still have not received it.it was to go to *** Montclair Road *****. I need a tracking number please or was wondering if it was placed in regular mail because there was no money available on the card on October **th.please email me as soon as possible as I have rent due. would very much appreciate a response as I cannot get through to customer service number for the last * days due to heavy call volume.thank you very much. harry sande
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Direct Express

Customer service issue
Reported by GetHuman1479897
Nov 3rd, 2018 - a mon ago
I have an issue with Direct Express too
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Timeline
GetHuman1479897 started working on this issue
Nov 3rd 7:14pm