my name is harry Jacob sande,birthday *-**-****,ss* ***-**-****. I reported my card los...

GetHuman1479897's customer service issue with Direct Express from November 2018

1 view | 2409 similar | 0 following
Help with my Direct Express issue
First: share to improve GetHuman1479897's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1479897's next move: call Direct Express.
The best way to get your problem resolved is to tap the button below to start calling Direct Express. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1479897 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman1479897's own words
my name is harry Jacob sande,birthday *-**-****,ss* ***-**-****. I reported my card lost on October **th. I wanted the express shipping,and the representative told me that the fee for express shipping would be taken out of my direct express card. the automated system says the new card was issued on October ** is November *rd and I still have not received was to go to *** Montclair Road *****. I need a tracking number please or was wondering if it was placed in regular mail because there was no money available on the card on October **th.please email me as soon as possible as I have rent due. would very much appreciate a response as I cannot get through to customer service number for the last * days due to heavy call volume.thank you very much. harry sande

GetHuman1479897 did not yet indicate what Direct Express should do to make this right.

How GetHuman1479897 fixed the problem

We are waiting for GetHuman1479897 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1479897 fixes it.
This email address isn't valid

Direct Express

Customer service issue
Reported by GetHuman1479897
Nov 3rd, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 2409 others
0 customers following this


GetHuman1479897 started working on this issue
Nov 3rd, 2018 7:14pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies